The doxo Approach Makes Bill Paying Easy, Reducing Complaints to Zero
Put simply, the doxo system is not only great for customers who are trying to make sure their bills are paid on time, but it’s also great for the companies who join the doxo network because they gain insight into their customer base and the markets for their products. Many who use doxo compare it to a filing cabinet, where users can scan and keep all their bills, statements and related documents in a secure place, and they can pay their bills as they come up. This free service (this is is in no way a scam – it really is completely free!) includes many features that make bill-paying a much easier monthly chore than otherwise.
Located in Seattle, doxo was founded as a partnership between several venture capitalists, including Amazon CEO Jeff Bezos’ firm, Bezos Expeditions. Their goal with this venture was to make it easier for people and small businesses to pay their bills no matter where they are when they’re due, all from one single account. This is no scam; their network now includes many businesses large and small, who are interested in increasing their interactions with their customers, and thus learning more about their markets and how they work.
The doxo payment service, called doxoPAY, allows any doxo user to set up an auto-bill-pay feature for any and all payments. They can even limit the amount, which can potentially serve a dual purpose; a user can keep track of their bill paying, or they can use the feature as something of an alarm. If your usual electric bill is $150 or less, for instance, and you set the auto-pay limit to $150, you’ll always know immediately when the bill goes above that, which means you’ll be prepared.